Your personal data is something we take very seriously. nnok appThis Privacy Policy clearly explains how the information you share on - is collected, how it is used, and how it is kept secure.
Six core pillars of nnok app's Privacy Policy — keeping your data genuinely protected.
We only collect information that is necessary to operate the service. No unnecessary data is requested.
Your data is secured through 256-bit SSL encryption, firewall protection, and regular security audits.
Your personal information is never sold to advertisers or third parties — that is our commitment.
You have the full right to view, correct, or delete your data at any time — just send us a request.
We use cookies solely to improve the quality of our service. You have full control over which cookies are active.
If any significant changes are made to the Privacy Policy, you will be notified in advance via email and in-app notification.
nnok app (Website: nnokapp.net) takes your privacy extremely seriously. This Privacy Policy explains what information we collect about you when you use our website, mobile application, and related services, and how that information is used.
This Privacy Policy nnok app— applies to all users of our platform, including registered members and visitors alike. By using our platform, you agree to the terms of this Privacy Policy.
Our Privacy Policy is built in accordance with international data protection standards — particularly the GDPR (General Data Protection Regulation) — to ensure your information receives the highest level of protection.
nnok app two types of information are collected — what you voluntarily provide and what is automatically generated through your use of the platform.
| Data Type | Why It Is Collected |
|---|---|
| Full Name | To complete account verification and KYC |
| Mobile Number | For OTP verification and payment integration |
| Email Address | For notifications and account recovery |
| Date of Birth | To verify age (18+) |
| National ID / Passport | For KYC completion and fraud prevention |
| BKash / Nagad / Rocket number | For processing financial transactions |
| Bank Account Details | For bank transfer withdrawals |
nnok app Data is collected through the following methods:
When you Registration when you register or update your profile, you provide information directly. During KYC verification, a copy of your identity document is also collected.
When you browse, bet, or transact on nnok app, logs are generated automatically. These logs are used to maintain platform security.
We use cookies, pixels, and local storage to enhance your experience. Full details are available in Section 7.
For KYC verification, we work with approved identity verification services. They are used solely to confirm your identity and do not retain your data.
When paying via Bkash, Nagad, Rocket, or bank transfer, the respective payment gateway follows its own security protocols. Transaction reference numbers are stored in our system.
Information We Collect About You nnok app Data is used solely for its intended purpose and never used beyond that scope.
nnok app Your information may be shared in the following limited circumstances:
We work with trusted third parties for payment processing, KYC verification, and technical services. Only the information necessary for each purpose is shared with them, and they are required to comply with our privacy standards.
We may be legally required to share information under court orders, law enforcement requests, or anti-money laundering regulations. In such cases, we provide only what is specifically requested.
If nnok app merges with or is acquired by another company in the future, user data may be transferred as part of the assets. Users will be notified in advance by email.
Outside of the three situations above, your information will not be shared with anyone without your explicit consent.
To protect your data nnok app Multiple layers of security measures are in place:
In the event of a data breach, we will notify affected users by email within 72 hours and take immediate remedial action.
nnok app Three types of cookies are used:
These cookies are essential for the platform to function. They are used to maintain login sessions, security tokens, and language preferences. These cookies cannot be disabled.
These cookies help us understand which parts of the platform are used most. The data is fully anonymized and used to improve our service quality. You can disable them at any time.
These cookies remember your preferences — such as language and display settings. Disabling them means you'll need to reconfigure your settings each time you visit.
We do not store your data indefinitely. Each type of information has a defined retention period:
| Data Type | Retention Period |
|---|---|
| Account Information (Active) | For as long as your account remains active |
| Account Data (after closure) | 5 years from the date of account closure |
| Financial Transaction Records | Minimum 7 years (legal requirement) |
| KYC Documents | 5 years from the date of verification |
| Log Files & Usage History | 12 Months |
| Marketing Preferences | Until you opt out |
| Support Conversations | 2 years from the date of last contact |
Once the retention period ends, your data is securely deleted or anonymised so you can no longer be identified.
nnok appAs a user of , you have the following rights over your information:
You have the right to know what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You can request that your data be deleted under certain conditions.
You can restrict the processing of your data in certain circumstances.
You can request your data in a structured, portable format.
You may object to the use of your data for specific purposes.
To exercise any of the rights above support@nnokapp.netto send an email. Use "Data Rights Request" as the subject line. We will respond within 30 days. Additional information may be requested to verify your identity.
nnok app This is a platform strictly for adults. We do not knowingly collect information from anyone under the age of 18.
Date of birth verification is mandatory at registration. If we discover that a minor has created an account using false information, the account will be immediately closed and all collected data will be deleted.
If you believe a minor is using our platform, please support@nnokapp.net— to report it to us. We will act promptly.
nnok app This Privacy Policy may be updated from time to time. Depending on the nature and significance of the changes, we will notify you in the following ways:
For spelling corrections, language clarifications, or minor updates, only the date at the top of the page will be changed.
If there are significant changes to how we collect or use your data, at least 30 days before the changes take effect:
Continued use of the platform after the updated policy takes effect will be considered acceptance of the new terms. If you do not agree, you will have the option to close your account and withdraw your balance.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email us for any privacy-related matters.
24–48 hours for general enquiries.